1. Who We Are

A Different Ending Ltd
48 W George St
Glasgow
G2 1BP
United Kingdom

Email: info@adifferentending.com

A Different Ending provides digital memorial pages and related services.

2. Use of Our Website

By using the Site, you agree that you will:

• Use the Site only for lawful purposes.
  
• Not upload, submit, or share any content that is harmful, abusive, defamatory, misleading, unlawful, or that infringes anyone’s rights.
  
• Not interfere with the security, functionality, or performance of the Site.
  
• Not attempt to copy, extract, or reuse content or code from the Site without permission.
  

We reserve the right to restrict access to any user who breaches these Terms.

3. Digital Memorials & User Content

Our services include the creation and hosting of digital memorial pages and QR-linked memorial products.

When you submit content (such as names, text, photos, videos, or stories) to be used on a memorial page, you confirm that:

• You own the rights to the content or have permission to use it.
  
• The content does not violate any laws or anyone’s privacy or intellectual property rights.
  
• The content is truthful and appropriate for a memorial setting.
  

You grant us permission to store, display, and use this content as needed to create and operate your memorial page.

We may remove or edit content that breaches these Terms or is inappropriate.

A Different Ending does not offer subscription services.
All purchases are one-off transactions unless explicitly stated otherwise.

4. Accuracy of Information

We aim to ensure all information on the Site is accurate and up to date, but we cannot guarantee that all content will always be free from errors or omissions.

We reserve the right to modify, update, or remove any part of the Site at any time.

5. Orders, Payments & Refunds

Orders & Payments

When you place an order, you confirm that all information provided is correct.
Full payment is required at the time of purchase.

Prices may change at any time before an order is completed.

Refunds

Because memorial pages and QR items involve personalised work, refunds may only be provided where required under UK consumer law, or at our discretion.

You may not be entitled to a refund once a personalised item or memorial page has been created.

If your product is damaged or incorrect, please contact us immediately at info@adifferentending.com so we can resolve the issue.

Your statutory rights remain unaffected.

6. Third-Party Services

We may use trusted third parties for hosting, security, communication, analytics, and payment processing.

We are not responsible for the content, actions, or policies of any third-party websites or services linked to or used by the Site.
Users should review the third-party’s own terms and privacy policies.

7. Intellectual Property

All text, images, graphics, branding, and content on the Site belong to A Different Ending Ltd unless otherwise stated.

You may not:

• Copy
  
• Reproduce
  
• Modify
  
• Republish
  
• Distribute
  
• Sell
  
• or commercially use
  

any part of the Site or its content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by UK law, A Different Ending Ltd is not liable for:

• Loss of data
  
• Loss of income, business, or profits
  
• Indirect or consequential losses
  
• Issues caused by events beyond our reasonable control (including hosting failures or outages)
  
• Content submitted by users to memorial pages
  

Nothing in these Terms limits or excludes liability where it cannot be limited by law.

9. Termination

We may suspend or remove access to the Site or any memorial page if:

• Content breaches these Terms
  
• There is a legal or safeguarding concern
  
• We receive a complaint requiring action
  
• The user behaves abusively towards staff or misuses the service
  

We may delete or disable content without notice if required for legal, safety, or compliance reasons.

10. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the Site with a revised “Last updated” date. Continued use of the Site means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, or need support, please contact:

A Different Ending Ltd
48 W George St
Glasgow
G2 1BP
United Kingdom

Email: info@adifferentending.com