1. Who We Are

A Different Ending Ltd
48 W George St
Glasgow
G2 1BP
United Kingdom

Email: info@adifferentending.com

We are the Data Controller for personal information collected through the Site.

2. Information We Collect

We may collect the following information when you interact with our Site:

a) Information you provide

When you place an order, create an account, or contact us, we may collect:

• Name
  
• Email address
  
• Postal/billing address
  
• Contact information
  
• Any information submitted through forms on the Site
  

b) Information collected automatically

Shopify automatically collects certain information, including:

• IP address
  
• Device and browser information
  
• Pages visited
  
• Time spent on the Site
  
• Cookies and tracking identifiers
  

c) Payment information

Payments are processed securely by Shopify Payments or Stripe.
We do not see or store your full payment details.

3. How We Use Your Information

We use your personal information to:

• Process and fulfil orders
  
• Provide customer support
  
• Communicate with you
  
• Operate, maintain, and improve the Site Detect and prevent fraud
  
• Comply with legal obligations.

• We do not sell or rent personal information.

4. Sharing Your Information

We may share your information with trusted third parties who assist in operating the Site, including:

• Shopify (store platform & hosting)
  
• Payment processors (Shopify Payments / Stripe)
  
• Email service providers
  
• Analytics and security tools
  

These companies are required to handle your data securely and in line with UK data protection laws.

We may also share information if required by law.

5. Legal Basis for Processing (UK GDPR)

We process your information under the following bases:

• Contract: to fulfil your order
  
• Legitimate interests: site security, business operations
  
• Consent: when contacting us voluntarily
  
• Legal obligation: compliance with tax and accounting laws
  

6. How Long We Keep Information

We keep:

• Order and transaction information for legal and tax purposes (normally up to 6 years)
  
• Customer communications as long as necessary for support and record-keeping
  

7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold
  
• Request correction of inaccurate data
  
• Request deletion (where applicable)
  
• Object to processing
  
• Withdraw consent
  
• Request data portability

• Lodge a complaint with the ICO
  

To exercise your rights, contact: info@adifferentending.com

8. Cookies

Our Site uses cookies to:

• Enable checkout functionality
  
• Improve website performance
  
• Analyse site traffic
  
• Remember preferences
  

You may disable cookies in your browser, but some features may not work properly.

9. International Transfers

Because Shopify operates globally, your information may be transferred outside the UK.
Shopify uses approved safeguards such as Standard Contractual Clauses to protect your data.

10. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be available on this page.

12. Contact Us

For questions about this Privacy Policy, contact:

A Different Ending Ltd
48 W George St
Glasgow
G2 1BP
United Kingdom

Email: info@adifferentending.com